Severe weather in Louisville, Kentucky has caused a disruption in operations at Worldport, UPS’s main hub in the United States. As a result, scheduled delivery times for a limited number of Air and international packages may be affected.

Contingency plans are in place to help ensure that shipments arrive at their final destinations as quickly as conditions permit.

Track your package for the status of your shipment and continue to check here for the latest information on service delays.

Note that the UPS Service Guarantee does not apply to shipments affected.

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To be notified by email or text when the status of your package changes, first track your shipment, then select Send Updates when reviewing your shipment status.

For personal shippers, get more control over deliveries and reroute packages to another location, such as any convenient UPS Access Point^® location by signing up for UPS My Choice^® service. New to UPS My Choice? Sign up Now.
 

For businesses, manage shipments like a pro with UPS My Choice^® for business. This free service lets you proactively monitor outbound shipments to keep your customers in the know, provides estimated delivery windows and notifications and will even let you make last-minute delivery changes.

Our UPS Virtual Assistant is here to help. Access the same, up-to-date tracking information as our customer care representatives can provide -- but on your schedule and without any wait.

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